Flight Centre UK’s 2022 report says the “travel agent is king” and bookings through agencies are expected to rise this year because of the complexities of travel in the Covid era.
More than half (54%) of Brits would choose to book through a travel agent, rather than independently, according to the report.
“Though the benefits of booking through a travel agent have long been recognised, the uncertainty of travel in this Covid-age has further cemented the value of an agent’s expertise,” the report said.